Last Updated: August 20, 2026
These Terms & Conditions govern your use of DiyaTemplesTour.in and the tour aggregation, travel facilitation, enquiry, and booking services made available through our website.
By using our website or requesting our services, you agree to these Terms & Conditions.
1. Our Role as a Tour Aggregator
DiyaTemplesTour operates as a tour aggregation and travel facilitation platform.
We connect customers with independent travel and service providers, which may include:
Tour operators
Taxi and transportation providers
Independent drivers
Vehicle operators
Hotels and accommodation providers
Local travel providers
Other tourism and travel service providers
Depending on the service booked, the actual service may be provided or fulfilled by an independent third-party provider.
Our role may include helping customers identify suitable services, obtaining quotations, coordinating with providers, and facilitating communication and booking arrangements.
2. Enquiries Are Not Automatically Confirmed Bookings
Submitting an enquiry through our website, email, WhatsApp, or telephone does not automatically create a confirmed booking.
A booking becomes confirmed only after:
Availability has been confirmed;
The applicable price and service details have been communicated;
Any required customer confirmation has been received; and
Any required advance payment or other booking requirement has been completed.
Specific booking terms communicated to the customer may apply to individual bookings.
3. Third-Party Service Providers
Services may be provided by independent third-party providers.
These providers may determine or control matters such as:
Vehicle availability
Driver allocation
Accommodation availability
Service availability
Operational schedules
Certain cancellation conditions
Service delivery
DiyaTemplesTour will make reasonable efforts to coordinate with service providers but cannot guarantee the continued availability or performance of an independent provider.
4. Tour Itineraries
Itineraries displayed on our website or provided during enquiries are intended as general travel plans.
Actual schedules may change because of:
Traffic
Weather
Road conditions
Temple timings
Temple festivals
Temple closures
Government restrictions
Vehicle delays
Driver availability
Crowd conditions
Customer requirements
Other unforeseen circumstances
Reasonable changes may be made where necessary.
5. Temple Timings and Darshan
Temple timings, pooja schedules, darshan arrangements, entry rules, dress codes, photography restrictions, and other temple policies may change without prior notice.
DiyaTemplesTour does not control temple administration and therefore cannot guarantee entry at a specific time.
Customers should follow the rules and instructions issued by the respective temple authorities.
6. Vehicle and Transportation Services
Where transportation is arranged through DiyaTemplesTour, the vehicle may be operated by an independent transportation provider or driver.
Vehicle category and capacity will depend on the booking confirmation and availability.
Customers must not exceed the legally permitted passenger capacity of the vehicle.
Any additional travel outside the agreed itinerary may result in additional charges.
7. Driver Information and Customer Communication
To facilitate transportation and travel services, we may provide relevant customer information to the assigned driver or service provider.
This may include:
Customer name
Phone number
Pickup location
Drop-off location
Travel date
Relevant itinerary details
The driver or provider may contact the customer regarding pickup and service arrangements.
8. Customer Responsibilities
Customers must:
Provide accurate information
Provide a reachable phone number
Provide correct travel dates
Provide accurate pickup and drop-off details
Follow applicable temple rules
Follow reasonable safety instructions
Respect drivers and service providers
Take care of personal belongings
Inform us promptly about changes to the booking
Customers are responsible for information they provide during the enquiry or booking process.
9. Pricing
Prices may vary according to:
Vehicle type
Number of travellers
Travel distance
Number of days
Pickup and drop-off locations
Service provider
Accommodation
Seasonal demand
Additional services
Customer-specific requirements
The price applicable to a booking will be the price communicated and agreed for that booking.
Prices displayed on the website may change without prior notice.
10. Additional Charges
Additional charges may apply when customers request changes or services outside the original booking.
These may include:
Additional kilometres
Additional hours
Additional destinations
Additional waiting time
Additional travel days
Changes to pickup or drop-off
Additional accommodation
Other requested services
Where reasonably possible, applicable charges will be communicated before the additional service is provided.
11. Payments
Payment arrangements may vary depending on the service provider and booking.
Where payment is made directly to a third-party service provider, that provider’s payment terms may apply.
Where DiyaTemplesTour collects or facilitates payment, the applicable payment terms communicated during the booking process will apply.
Customers should retain payment confirmations and booking-related communications.
12. Cancellation and Refunds
Cancellation and refund terms may vary depending on:
The service booked
The service provider
Date of cancellation
Amount already paid
Third-party cancellation charges
Services already provided
Accommodation or transportation conditions
Specific cancellation and refund conditions communicated at the time of booking will apply to the extent permitted by applicable law.
Customers should contact DiyaTemplesTour as early as possible if they wish to cancel or modify a booking.
13. Changes to Bookings
Requests to change travel dates, vehicle requirements, passenger numbers, pickup locations, destinations, or itineraries are subject to availability.
Changes may result in additional charges or revised cancellation conditions.
14. Delays and Unforeseen Events
Travel services may be affected by circumstances beyond our reasonable control, including:
Traffic
Road closures
Severe weather
Natural disasters
Government restrictions
Strikes
Public disturbances
Accidents
Vehicle breakdowns
Temple closures
Festivals
Unexpected crowds
We will make reasonable efforts to assist customers and coordinate with the relevant service provider.
15. Personal Belongings
Customers are responsible for their luggage, valuables, documents, mobile phones, cameras, and other personal belongings.
Customers should not leave valuable items unattended in vehicles or at travel destinations.
16. Third-Party Provider Responsibility
Where a service is fulfilled by an independent third-party provider, matters relating primarily to that provider’s operation may be subject to the provider’s own terms and conditions.
This may include operational matters such as vehicle allocation, accommodation availability, driver arrangements, and service schedules.
Nothing in these Terms excludes any responsibility or liability that cannot legally be excluded under applicable law.
17. Website Information
We make reasonable efforts to provide useful and accurate information on our website.
However, temple timings, travel information, prices, routes, service availability, and other information may change.
We do not guarantee that all website information will always be complete, current, or error-free.
18. Website Use
You must not:
Use the website for unlawful purposes
Submit false information
Misuse enquiry or booking forms
Attempt unauthorised access
Introduce malicious software
Interfere with website operation
Copy website content for commercial use without permission
19. Intellectual Property
Unless otherwise stated, original text, graphics, photographs, logos, design elements, and other content published on DiyaTemplesTour.in belong to DiyaTemplesTour or their respective owners.
Unauthorised commercial reproduction or redistribution is prohibited.
20. Third-Party Websites
Our website may contain links to third-party websites.
We do not control these websites and are not responsible for their content, availability, security, or privacy practices.
21. Limitation of Liability
To the extent permitted by applicable law, DiyaTemplesTour will not be responsible for losses arising solely from circumstances beyond our reasonable control or from the acts or omissions of independent third-party service providers.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited.
22. Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will be published on this page with an updated “Last Updated” date.
23. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Subject to applicable law, disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over Kumbakonam, Tamil Nadu.
24. Contact Us
DiyaTemplesTour
Email: toursenquiry@diyatemplestour.in
Phone / WhatsApp: +91 91646 98025
Address:
Sri Ganesh Nagar, Sakkottai,
Kumbakonam, Tamil Nadu – 612401, India
Website: https://www.diyatemplestour.in/